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Deliveries - the core of our business! What are they? What do they include? How much do they cost?
Common delivery involves pickup from retailer/supplier and delivery to residence. Pickup may be same-day or prior business day (this will be determined by our dispatch!)
Additional services (at additional cost)
- returns/exchanges of merchandise
- removal & disposal/recycle of old
- large order (generally over one SUITE of furniture)
- COD collection
- moving of existing furniture/appliance
- assembly/setup/connect
Verify customer contact information as additional charges for NBH/NAH, wait time, re-direct
Common pitfalls for why merchandise cannot be delivered (size, access, path of delivery)
White Glove/Last Mile/Deluxe
Uncommon deliveries can sometimes be accomplished by a hoist - this is common in new townhomes and some apartments, where even the most standard sofabed or entertainment centre may not fit up the inside (or outside) stairway. More information is available ...
What makes a good delivery company vs the usual bad company pitfalls
Truth in pricing (assuming relevant details are provided!)
INCARTA is dedicated to recycling all possible packing material/dunnage and re-purposing old merchandise that we haul away! If you know of any worthy charities/organizations that require gently used furniture and upholstery - please contact us! We would love to divert more from the landfill!
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